Shipping Policy

Last updated: October 31, 2026

Where we ship

We currently ship to addresses in the United States, including APO/FPO/DPO military addresses and U.S. territories.

Free shipping on orders over $199

Orders with a product subtotal of $199 or more (after discounts, before tax) ship free with our standard shipping method. Orders under $199 pay the shipping rate shown at checkout.

A few items are too large or heavy to ship by regular parcel (for example some bumpers, body panels, axles and engine blocks) and must go by freight truck. Shipments to Alaska, Hawaii, U.S. territories and military addresses can also cost much more to deliver. If your order needs freight shipping or extra delivery charges, we will contact you before it ships with the cost. You can approve it or cancel the order for a full refund.

Processing time

  • In-stock items: orders placed before 8pm Central Time, Monday to Friday, usually ship the same business day. Orders placed after 8pm, on weekends or on holidays ship the next business day.
  • Special-order items: some parts ship directly from the manufacturer or distributor. These usually ship within 3 to 10 business days. If an item will take longer, we will email you with an updated estimate, and you can cancel that item for a full refund if the wait does not work for you.

If your order contains items from more than one warehouse, it may arrive in more than one package. You will not be charged extra for this.

Delivery time

After an order ships, standard delivery usually takes 1 to 5 business days, and express delivery usually takes 1 to 3 business days, depending on where you are. These are carrier estimates, not guarantees.

Tracking

You will get an email with your tracking number as soon as your order ships.

Damaged, missing or lost packages

  • Please inspect your package when it arrives. If it is damaged, take photos of the box and the part, keep all the packaging, and contact us within 48 hours of delivery so we can file a claim with the carrier and get you a replacement or refund.
  • If tracking shows your package was delivered but you cannot find it, contact us within 7 days and we will work with the carrier to locate it.
  • If a package is lost in transit, we will send a replacement or give you a full refund once the carrier confirms it is lost.

Address accuracy

Please double-check your shipping address at checkout. If a package is returned to us because the address was wrong or incomplete, or a freight delivery is refused, we can reship it once you pay the new shipping cost, or refund the order minus the shipping costs we paid.

Questions

Call us at 713-938-4033 or email travis@outfrontperformance.com.